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Remote Care

RPM, CCM & TCM in One Workflow

An international remote patient monitoring organization uses ThereCare to manage longitudinal care, respond to alerts, document services, support billing, and exchange information with healthcare clients and their EHRs.

  • Client data import
  • Billing + EHR exchange

Organization Type

International Remote Patient Monitoring Organization

Program

RPM, CCM & TCM Operating Workflow

Timeframe

Ongoing Operations

Impact

Client intake through billing and EHR exchange managed in one environment

The Challenge

The organization needed an operating platform that could bring patients in from client systems, support remote and longitudinal care workflows, alert staff when action was needed, document billable services, and return relevant information to client organizations and their electronic health records.

How ThereCare Was Used

Patients are brought into ThereCare from client systems so care teams can work from a centralized operating environment.

  • Imported patients from client systems into a centralized operating environment
  • Received and acted on care alerts
  • Performed and documented RPM, CCM, and TCM services
  • Tracked required activities to support billing
  • Sent information generated during care back to client organizations and their EHRs

The Outcome

ThereCare connects patient intake, ongoing monitoring, care-team action, service documentation, reimbursement support, and client data exchange. The organization can manage both the clinical work and the operational requirements necessary to deliver and bill for remote-care services at scale.

RPM + CCM + TCM

Services in One Workflow

Bidirectional

Client & EHR Data Exchange

Centralized

Care-Team Operations

What This Demonstrates

ThereCare can operate as the connective layer between client-system patient data, longitudinal remote-care delivery, and reimbursement — at the scale an international RPM/CCM/TCM operation requires.

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