Terms of Use & Privacy Notice

Ask ThereCare is an AI-enabled resource for organizations evaluating ThereCare and for current customers seeking information, ideas, and suggestions about how ThereCare may be used. The service may provide information about ThereCare capabilities, potential workflows, implementation approaches, and ways ThereCare may support particular operational or programmatic objectives.

Responses are generated using artificial intelligence and are provided for informational and planning purposes. They may not reflect every technical, contractual, regulatory, or implementation consideration applicable to a particular organization. Product functionality, integrations, pricing, implementation requirements, and other material terms should be confirmed with ThereCare before being relied upon.

Ask ThereCare does not provide medical, legal, financial, or other professional advice.

You do not need to create an account or provide your name or email address to use Ask ThereCare.

Your conversation history is maintained locally in your browser. ThereCare does not maintain that browser history as an identified user history. If you use a different browser or device, or clear your browser data, your prior conversation history may no longer be available.

ThereCare may retain questions submitted through Ask ThereCare and the responses generated by the service. These interactions are associated with an encrypted session identifier and are not associated with your name, email address, or other information provided for the purpose of identifying you. We also may collect state-level location information.

We separately collect limited technical information used to operate, secure, and understand use of the site, including IP address and browser or device family. This information helps us understand matters such as mobile and desktop usage, site traffic, and automated or bot traffic. We do not associate IP addresses or browser/device analytics with the questions submitted through Ask ThereCare.

ThereCare does not sell questions or interaction data collected through Ask ThereCare and does not use submitted questions to create individual advertising profiles.

ThereCare may use questions submitted through Ask ThereCare for research and product development and to improve Ask ThereCare and other ThereCare products and services. This may include analyzing questions to better understand customer needs, common operational challenges, potential use cases, opportunities for new capabilities, and ways to improve existing functionality and recommendations.

By submitting a question or other content, you authorize ThereCare to process and use that content for these purposes. You retain whatever rights you may otherwise have in content you submit. Submission of content does not, by itself, transfer ownership of your intellectual property to ThereCare.

Ask ThereCare and the ThereCare platform, including their software, content, designs, workflows, methodologies, product architecture, capability models, documentation, trademarks, and other proprietary materials, are owned by or licensed to VAULT and are protected by applicable intellectual property laws.

Responses generated through Ask ThereCare may reflect ThereCare's proprietary knowledge, methodologies, workflows, and product capabilities. You may use responses for your organization's evaluation, planning, and authorized use of ThereCare. Receiving a response does not transfer ownership of the underlying ThereCare technology, intellectual property, methodologies, or proprietary materials.

Nothing in these Terms prevents ThereCare from developing, offering, or improving products, services, features, workflows, or capabilities that may be similar to ideas, needs, or concepts reflected in questions submitted through Ask ThereCare.

You may use Ask ThereCare for lawful business, informational, planning, and product-related purposes. You may not attempt to gain unauthorized access to the service or related systems, interfere with their operation, circumvent security measures, introduce malicious code, engage in unauthorized automated extraction or scraping, or otherwise use the service unlawfully or in a manner that could damage VAULT, ThereCare, our customers, or others.

Ask ThereCare is provided on an "as is" and "as available" basis. AI-generated information can be incomplete or inaccurate, and VAULT does not warrant that every response will be correct, complete, or appropriate for a particular purpose.

To the extent permitted by applicable law, VAULT disclaims warranties not expressly provided in a written agreement applicable to the user or the applicable ThereCare services.

We may change, suspend, or discontinue Ask ThereCare or update these Terms and Privacy Notice from time to time. Any updated terms will be posted with a revised effective date.

Nothing in these Terms modifies the terms of a separate written agreement between VAULT and an existing customer. If these Terms conflict with such an agreement with respect to services covered by that agreement, the applicable written agreement will control.

Questions about ThereCare, Can ThereCare Do This?, these Terms, or our handling of information through Ask ThereCare may be directed to .